Ramona facilitated our annual two-day Shareholders retreat… The consensus was that this year’s retreat was one of our best yet. Thank you for your professionalism; your ability to keep 16 of us on track during our strategic planning process; your…
Ramona facilitated our annual two-day Shareholders retreat… The consensus was that this year’s retreat was one of our best yet. Thank you for your professionalism; your ability to keep 16 of us on track during our strategic planning process; your…
I gotta tell ya I have way too many personal examples of poor customer service! I imagine we all do. Considering how often companies get the customer service thing wrong, it leads me to believe that either front line staff are unhappy,…
As a business owner it can be difficult to decide whether to hire an employee or to bring on an independent contractor. What are the pros and cons of both? And what’s the difference anyway? In essence, an employee is a…
The weather has finally turned in our favour and the air lingers with the scent of cut grass, the sound of birds chirping and finally leaves back on our trees. Sigh. If you’re anything like me, this change in seasons…