We have engaged the services of Ramona Packham a few times these past couple of years and as a result of the excellent service, consider Ramona a trusted HR advisor for FITT. In additional to being very efficient, Ramona has…
I gotta tell ya I have way too many personal examples of poor customer service! I imagine we all do. Considering how often companies get the customer service thing wrong, it leads me to believe that either front line staff are unhappy,…
The office gift pool idea is typically started with good intentions. The challenge comes when there are people who do not want to participate, be it because of money, religion or they don’t feel inclined to give to the recipient. A lot of…
A strong business plan is the foundation for the growth and success of any company. While bankers will always request to see your strategy before financing—checking off the needs of your financial institution’s requirement list shouldn’t be the only reason you develop…
