We hired Ramona to conduct an HR audit for us—it is very important to us to be compliant and we wanted to make sure we were doing the right things since we don’t have an internal HR person. Ramona completed…
I gotta tell ya I have way too many personal examples of poor customer service! I imagine we all do. Considering how often companies get the customer service thing wrong, it leads me to believe that either front line staff are unhappy,…
As the owner of a consulting firm, often supporting numerous clients at any one time, it is imperative I’m always on the ball and organized, “crossing my t’s and dotting my i’s.” But the challenges I face in getting organized, are…
The weather has finally turned in our favour and the air lingers with the scent of cut grass, the sound of birds chirping and finally leaves back on our trees. Sigh. If you’re anything like me, this change in seasons…
