We have engaged the services of Ramona Packham a few times these past couple of years and as a result of the excellent service, consider Ramona a trusted HR advisor for FITT. In additional to being very efficient, Ramona has…
I gotta tell ya I have way too many personal examples of poor customer service! I imagine we all do. Considering how often companies get the customer service thing wrong, it leads me to believe that either front line staff are unhappy,…
As a business owner it can be difficult to decide whether to hire an employee or to bring on an independent contractor. What are the pros and cons of both? And what’s the difference anyway? In essence, an employee is a…
I love listening to Podcasts. They are a great combination of entertainment meets learning something new and a productive use of my time when I’m driving, walking or running. For the last few months I’ve been enjoying “Happier with Gretchen…
